Field Service Engineer

Field Service Engineer – Field based/ South UK – Diagnostics

About the Company:

We are looking for a Field Service Engineer with experience in the diagnostics or instrumentation industry to join the field engineering team servicing clients in the Southern half of the UK. This well-established company has a comprehensive benefits package and offers excellent career progression potential.

Responsibilities:

• Provide support, training and advice on instrumentation to customers.
• Deliver and install instruments at client sites, handling system integration and providing client training.
• Participate in the design, development, and delivery of training programs.
• Respond to technical support inquiries, addressing concerns and identifying areas for improvement.
• Assist the sales team with demonstrations and related activities.
• Participate in alpha and beta testing of new software and hardware.

Requirements:

• Proven experience in a client-facing technical engineering role.
• Experience working remotely.
• Experience working autonomously.
• Ability to meet deadlines and prioritize tasks efficiently.
• Strong written and verbal communication skills.
• High attention to detail is essential.
• Flexibility to work across multiple locations as required.
• Full UK driving license.
• Proficiency in various IT applications, including Microsoft Office, and the ability to quickly learn new software.
• Openness to undertake training to enhance skills.
• Any experience in clinical laboratory practices would be a benefit.
• Any experience with software testing would be advantageous.