Field Application Scientist - South West Germany

Field Application Scientist (FAS) – Southwest Germany

Location: Southwest Germany (Field-based)

A leading life sciences company is seeking a Field Application Scientist (FAS) to join their team, providing expert technical support for their cutting-edge proteomic technologies and instrumentation. This role is critical in ensuring customer success and satisfaction across Southwest Germany.

Key Responsibilities:

• Technical Support: Offer expert consultation and technical assistance to customers for proteomic platforms and instrumentation.
• Customer Training: Conduct comprehensive on-site and virtual training sessions to enhance customer proficiency with the company’s technologies.
• Pre-sales Engagement: Partner with sales teams to provide technical demonstrations, presentations, and advice during the customer evaluation process.
• Post-sales Support: Troubleshoot technical issues, resolve customer concerns, and maintain high levels of satisfaction.
• Collaboration: Act as a technical liaison between customers, sales teams, and internal support teams to address client needs.
• Product Feedback: Gather customer insights and provide feedback to contribute to the continuous improvement of products and services.
• Travel: Travel across Southwest Germany (and occasionally other regions) to provide on-site support and attend relevant conferences or events.

Requirements:

Education and Experience:

• Advanced degree (MSc or PhD preferred) in Life Sciences, Biochemistry, Proteomics, or a related field.
• Minimum of 3 years of hands-on experience with proteomics workflows, mass spectrometry, or similar technologies.

Skills and Competencies:

• Strong understanding of proteomics technologies and related workflows.
• Proven troubleshooting skills with the ability to resolve complex technical issues.
• Excellent communication and presentation skills, with the ability to engage effectively with diverse audiences.
• Customer-oriented mindset with a passion for delivering top-tier service.
• Fluency in German and English (written and spoken) is essential.

Other:

• Valid driver’s license and willingness to travel extensively (~50-70% within the region).

What’s on Offer:

• Opportunity to work with innovative, industry-leading proteomics technologies.
• Competitive compensation package, including base salary and performance incentives.
• Professional growth opportunities within a dynamic and collaborative team environment.

How to Apply:
If you are a technically skilled professional passionate about supporting scientific advancements and enabling customer success, we want to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and expertise.